Friday, June 11, 2010

Design for Readability First

Safari 5’s seemingly innocuous new Reader feature, which isolates the text on a webpage making it easier to read, has sparked a surprising amount of outrage from web publishers who think Apple is trying to squash online advertisements and attack their livelihood.

But there’s been an equally distinctive and vocal reaction from readers, one that can be summed up quite simply: “Thank you.”

Similar tools have been around for eons, starting with the “Print this page” link of the last century, all the way up to tools like Readability, whose code Apple borrowed for its browser. But the advent of Safari Reader seems to have galvanized a point of view that’s been brewing for a while: Webpages are too cluttered and difficult to read.

So publishers, listen up. Your readers, the people you depend on to reach your bottom line, have something to say. It’s a pretty simple message: Your webpages are hostile to reading. It’s time to start paying much closer attention to the design of your pages — not just to reduce clutter and make everything easier to read, but to make sure your text maintains that readability across the broad range of screen sizes, devices and browser configurations people are using today.

It’s telling that Apple, a company with a history of only adding the most-needed features to its products, decided its browser would benefit from a tool that strips away the clutter on a page. Of course, one could make the argument that Reader is simply a subtle attempt to drive publishers toward Apple’s iOS platform, where you can create apps filled with iAds that can’t be removed. However, it would be a shame if that’s the only message publishers took from Safari’s Reader. After all, Reader is not an ad blocker, and given that there are ad blockers available for every browser, Reader is hardly a new threat. Reader is only presented as an option after the page has loaded, the ads have been displayed and impressions (i.e., the money part) have been registered.

The message of Reader (and tools of its ilk) isn’t that the online publishing model is doomed, but that it desperately needs a reboot to get rid of all the junk that’s clogging up the whole point of the system: connecting readers with the information they want.

Savvy publishers have an inkling that something is wrong. The popular British news site The Guardian, for one. The Guardian notes in its review of Safari 5’s Reader feature, “technologies like Safari Reader sound a salutary warning to media companies and advertisers…. From now on, we must love our readers or die.”

But The Guardian is putting its money where it’s mouth is. The site recently launched its Open Content Platform, complete with a Content API which allows anyone to grab an article from The Guardian and use it how they see fit — within the guidelines of The Guardian’s terms of service.

One of the best creations to come out of The Guardian’s new API is Phil Gyford’s Today’s Guardian.

The primary purpose of Today’s Guardian is to make reading news articles easier. For Gyford, that means eliminating distractions — sidebars are gone, comments zapped, menus pared down and page navigation radically simplified. We take issue with the removal of comments, but in short, it’s The Guardian redesigned with ease of reading as the primary goal.

As Gyford notes in his overview, it’s “a shame that such tools are even necessary … if you were creating a site whose purpose is to provide articles to read, wouldn’t you want to make it perform that task really well?”

If you’re wondering what makes a more readable design, read through Gyford’s post first. Also check out Mandy Brown’s In Defense of Readers on A List Apart. It’s filled with excellent advice on what to think about when designing a reader-friendly layout. (She’s the creative director at Etsy.)

“Limit distractions to the full extent possible,” Brown writes. Pull quotes are great, she says, as long as they’re near the top of an article where they can draw a reader in. But they become distracting farther down. She also advises on white space, typographic treatments, and where best to place your visual distractions so you don’t foul up the reading experience (the top and the bottom).

Brown’s own site, A Working Library is an exemplar of usability. Load it in Safari Reader and the only things that are removed are the header and footer.

A clean page layout falls apart when the proper attention isn’t paid to typography, and in that department, Blaine Cook has some homework for you. He gives you a way to calculate the proper text size mathematically by sizing all of your text in ems. This makes it much easier to find the proper pairing of column width and text size, giving your readers an easier time no matter what resolution, browser, or device they’re using.

He points to two useful tools: his own RePublish, which helps solve font-size issues across multiple screen resolutions, and Mathias Nater’s Hyphenator.js, a JavaScript library that intelligently reflows your text with clean hyphenation so you can run justified columns.

Cook’s methods will “make your site look amazing on the shiny new devices,” he says, but they will also improve readability in a good old-fashioned desktop web browser. On that note, he warns against the common practice of designing different layouts and serving different stylesheets for different-size screens.

“You shouldn’t be optimizing for iPads,” Cook writes. “Or iPhones. Or iPhone 4Gs. Or Nexus Ones. Or 30-inch 90ppi screens, or 30-inch 300ppi screens. You should be optimizing for reading experience, and you should be using the best techniques available to do so.”

Posted via web from bookaman's posterous

Wednesday, June 9, 2010

The Battle for Cloud-Based Education Services Heats Up as Kentucky Deploys Microsoft's Live@edu

The Kentucky Department of Education announced last week that it has implemented Microsoft Live@edu to provide its cloud-based communications and collaboration tools to students, staff, and faculty statewide. The service will be available to more than 700,000 people, and the state predicts it will save $6.3 million in costs over the next four years by using the Live@edu service.

Live@edu offers educational institutions free hosted, co-branded tools, including 10 GB of email storage, 25 GB of file storage, and access to calendars, document sharing, and instant-messaging.

Kentucky and Microsoft boast that the migration from the stage's old onsite Exchange service to the cloud-based one has been one of the quickest deployments - done over the course of one weekend, with over half a million people already accessing Live@Edu in the state.

According to Microsoft, Live@edu is now available in more than 10,000 schools in over 130 countries and serves 11 million people worldwide.

Microsoft's Live@edu versus Google's Apps for Education

The news from Microsoft and the Kentucky Department of Education follows on the heels of several recent announcements from Google in regards to their cloud-based educational offerings, including the Oregon Department of Education's announcement last month that Google Apps for Education would be offered to schools statewide.

According to their website, Google claims 8 millions students worldwide are using their Apps for Education, far fewer than the number served by Microsoft's Live@edu. Despite the demand for better collaborative tools in multiple enterprise and education markets, Google has experienced a number of setbacks with its push into the education realm recently, most notably with universities like Yale and < ahref="http://www.informationweek.com/news/windows/security/showArticle.jhtml?articleID=224700847">UC Davis scrapping their plans to adopt the service.

Nevertheless, some educators are pleased to see the battle for cloud-based communication and collaboration tools between these two tech giants, hoping that it will improve the product offerings made available for schools.

Posted via web from bookaman's posterous

Tuesday, June 8, 2010

Apple's App Store Hyperwall at WWDC

At WWDC in San Francisco, Apple has erected a video wall containing 30 synchronized 24-inch LED screens that display the top 50,000 apps as they are being downloaded. In just a few minutes, the entire walls gets filled up with with 10,800 downloaded apps from around the world.

Posted via web from bookaman's posterous

Tuesday, June 1, 2010

Surprising Number of People Get It On While Driving

You don’t have to spend any amount of time driving to see people doing really stupid things behind the wheel, but we’re surprised by how many people are having sex while driving.

According to Jabra, which makes phone headsets, 15 percent of people surveyed said they “have performed sex or other sexual acts” while driving. There’s always the possibility people are claiming they’re getting freaky in traffic to sound cool, but the survey found many drivers are doing more than driving while commuting.

Jabra surveyed 1,800 people in six countries and says the study has a margin of error of plus or minus 2.1 percent. People might have monkey-wrenched the online survey, but the findings are in line with some we’ve heard. Transportation Secretary Ray LaHood calls distracted driving “a deadly epidemic” and says seven out 10 people use cellphones and other gadgets while driving. He’s working with automakers to address the issue.

As you’d expect, most of those surveyed — 72 percent — confessed to gobbling McFood or slurping a Frothed Milk Sugar-Laced Coffee-Flavored Beverage while driving. That’s to be expected when you realize most cars come with more cupholders than seats these days.

Another 35 percent said they’ve changed their clothes while driving, a feat we’d find exceedingly difficult because we drive a compact. Nearly one in four people admitted doing their hair and 13 percent said they apply makeup. It never ceases to amaze us when women apply mascara in traffic — putting a sharp object next to your eye while driving is just plain stupid.

Five percent of respondents said they shave behind the wheel. We’re assuming most of those are men, but we know of at least one case where a woman crashed while shaving her bikini line.

In this connected age, 28 percent of people say they text while driving (which is illegal in 26 states) and 12 percent say they read or send e-mail behind the wheel. Of course, just one-third of respondents are using headsets or other hands-free devices while yakking on their cellphones.

Another 10 percent said they read the paper while driving and 5 percent say they’ve played videogames.

“It is truly unbelievable what people are doing while driving,” said Jonas Forsberg of GN Netcom, which owns Jabra. “The results of our survey show that so many people are distracted and doing other things while on the road — even though they know the consequences that can occur. We hope that people will soon understand the implications of these bad behaviors and will change their own behavior accordingly.”

Yeah. Good luck with that.

Posted via web from bookaman's posterous